DSS Research

DSS is fully certified by NCQA to conduct the CAHPS® Patient Centered Medical Home patient satisfaction survey.  We also conduct the Clinician and Group CAHPS® survey and, generally, have been deeply involved in all of the CAHPS® programs for more than 15 years.

DSS is a top 10 patient satisfaction measurement firm according to Modern Healthcare with 30 years of experience providing customer insights and consulting for hospitals, physicians, other health care providers, health and wellness organizations, medical products and supplies companies

With DSS you get:

• 15+ years CAHPS® experience
• Strong price/quality value
• High response rates
• Confidence the job will be done right
• Responsive service
• Accurate results
• Clear direction for improvement
• Robust online portal

Contact Emily Waters or Sarah Beck at 703.351.5040.

® CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).